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  1. Information about the collection of personal data and contact details of the controller
    1. We are pleased that you are visiting our website and thank you for your interest. Below we inform you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified.
    2. The controller for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Oceans Self-Healing GmbH, Rancate, email: info@oceans-selfhealing.com. The controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data.
    3. This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller). You can recognize an encrypted connection by the string “https://” and the lock symbol in your browser’s address bar.
  2. Data collection when visiting our website
    When using our website for informational purposes only, i.e., if you do not register or otherwise provide us with information, we only collect the data your browser transmits to our server (so-called “server log files”). When you visit our website, we collect the following data necessary for displaying the website:
    • Visited page(s)
    • Date and time of access
    • Amount of data transmitted (in bytes)
    • Source/referring page
    • Browser used
    • Operating system used
    • IP address (possibly anonymized)
    Data processing is carried out in accordance with Art. 6 Para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. The data is not transferred or otherwise used. However, we reserve the right to review the server log files later if there are concrete indications of illegal use.
  3. Cookies
    To make visiting our website attractive and enable the use of certain functions, we use cookies. Cookies are small text files stored on your device. Some of these cookies are deleted after the browser session ends (session cookies). Other cookies remain on your device to recognize your browser during subsequent visits (persistent cookies).
    When cookies are set, they collect and process specific user information, such as browser and location data or IP address values. Persistent cookies are automatically deleted after a predefined duration, which may vary depending on the cookie.
    You can configure your browser to notify you when cookies are set, to accept or reject cookies individually, or to exclude cookies altogether. Note that disabling cookies may limit the functionality of our website.
  4. Contacting us
    When you contact us (e.g., via contact form or email), personal data will be collected. The type of data depends on the input fields or information provided. Data is processed solely for responding to your request and the associated technical administration.
    • Legal Basis: Legitimate interest under Art. 6 Para. 1 lit. f GDPR.
    • Retention: Data will be deleted once the inquiry is resolved unless legal obligations require further retention.
  5. Use of your data for direct marketing
    1. Newsletter subscription
      By subscribing to our email newsletter, you consent to the use of your email address for promotional purposes. Consent is granted by confirming a subscription link sent via email (double opt-in).
    2. Newsletter for existing customers
      If you provided your email address during a transaction, we may use it to send promotional content for similar products. You can object at any time without incurring additional costs beyond the base transmission rates.
  6. Data processing for order handling
    Personal data collected during order processing (e.g., delivery details) is shared only with service providers involved in fulfilling the transaction, such as shipping or payment providers, under Art. 6 Para. 1 lit. b GDPR.
  7. Right to Object
    You have the right to object at any time, for reasons related to your situation, to the processing of your data based on legitimate interests (Art. 6 Para. 1 lit. f GDPR).
    In such cases, processing will cease unless compelling legitimate grounds override your rights, or the processing is necessary for the establishment, exercise, or defense of legal claims.
    You also have the right to object to direct marketing, and upon such objection, your data will no longer be used for this purpose.

Terms and Conditions

  1. Scope and Contracting Parties
    1. These Terms and Conditions govern all business relationships between Oceans Self-Healing GmbH (hereinafter referred to as “OSH”) and its customers concerning physical products (e.g., books), digital products (e.g., eBooks, audiobook downloads), and services offered through all channels provided by OSH, including but not limited to webshops and applications.
    2. The Terms and Conditions in effect at the time of contract formation shall apply.
  2. Services
    OSH specializes in coaching and well-being services. The specific scope of services shall be determined by the individual agreement between OSH and the customer.
    The parties acknowledge that, unless explicitly agreed otherwise, OSH does not guarantee any specific quantitative or qualitative outcomes in the performance of its agreed services (especially coaching services).
    With respect to the content of service agreements entered into with OSH, OSH retains the right to determine how services are provided. OSH is entitled to deliver all agreed services digitally (e.g., via Zoom, Teams, Skype, TeamViewer, or similar platforms), unless in-person presence is explicitly required for the type of service.
  3. Formation of Contract
    Contracts between OSH and the customer may be concluded verbally (including via video or telephone), in text form (e.g., email), or in writing.
    For contracts concluded verbally, the customer consents to OSH recording the phone call and/or video conference for evidence and documentation purposes.
  4. Fees
    The applicable fees are those in effect at the time the contract is formed, as specified in the respective offer.
    Unless otherwise agreed, the customer is required to pay in advance. The agreed fee becomes immediately due upon invoicing and must be paid within seven days. The customer may only exercise the right of set-off or retention if their counterclaims have been legally established or are undisputed.
  5. Prices, Due Date, and Payment
    1. All prices include statutory value-added tax.
    2. Price fluctuations, particularly those arising from currency exchange rates, may occur. The price specified at the time of the offer is decisive.
    3. Only the payment methods displayed to the customer during the order process are accepted.
  6. Default
    If the customer is in default of payment, OSH reserves the right to withhold further services until outstanding payments have been settled. In such cases, a debt collection procedure may also be initiated.
  7. Term and Termination
    The contract is fixed for the duration agreed upon in the individual agreement (initial term). Early ordinary termination is excluded.
    Unless otherwise explicitly agreed, the contract shall automatically renew for the duration of the initial term unless terminated by either party at least four weeks before the end of the initial term or the respective renewal period.
  8. Customer Reviews
    1. By submitting a review, the customer grants OSH the right to display the content across all channels, such as physical stores, online shops, e-readers, and OSH’s or affiliated companies’ social media platforms. OSH reserves the right to edit, shorten, or limit the display period for reviews. Reviews reflect the customer’s opinions and do not necessarily represent the views of OSH.
    2. Customers may not share reviews that violate applicable laws or these Terms and Conditions.
    3. Reviews are prohibited from including the following:
      a) Offensive language or vulgar expressions.
      b) Obscene or inappropriate content.
      c) Defamatory or malicious statements.
      d) Spoilers that may impair a book’s reading experience.
      e) Spam or fraudulent reviews with promotional intent.
      f) Irrelevant content unrelated to the item.
      g) Time-sensitive information (e.g., prices, shipping conditions).
      h) Comments not meaningfully addressing the content of the item.
      i) Personal information such as addresses, emails, or phone numbers.
      j) External links or references to third-party providers.
      k) Duplicate reviews or nonsensical content.
  9. Liability
    All cases of contract breaches and their legal consequences, as well as all claims by the customer regardless of their legal basis, are conclusively governed by these Terms and Conditions.
    Under no circumstances shall OSH be liable for damages that do not relate to the product itself. This limitation also applies to the personal liability of OSH’s employees, agents, and other representatives. Liability exceeding the order value is excluded. Products must be used solely for their intended purposes; any other use requires prior written consent.
    The services provided constitute purely professional service activities, with no guarantee or obligation of specific success. All participants are responsible for their insurance coverage. The transmission of data, whether physical or electronic, occurs at the customer’s risk.
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